Order Processing

At Manta Mart, we aim to dispatch all orders quickly and safely using trusted Royal Mail delivery services. All orders are processed before dispatch. Please allow time for order handling, packaging, and preparation before your parcel is handed over to Royal Mail.

Once your order has been dispatched, tracking details will be provided where applicable so you can follow your parcel during transit.

Royal Mail Delivery Options

Delivery times are aims and are not guaranteed. Delivery aims may vary depending on postcode, Royal Mail service availability, and other external factors.

Shipping Charges

Shipping charges are calculated automatically at checkout. The final cost will depend on the delivery service selected and your order details.

Before completing your order, you will be able to review the available delivery options and shipping charges at checkout.

Delivery Delays

We always aim to dispatch orders as quickly as possible. However, delays may occur due to high order volumes, weekends, bank holidays, Royal Mail delays, weather conditions, incorrect delivery details, or circumstances outside our control.

If your parcel is delayed, please use the tracking information provided to check the latest Royal Mail update.

Incorrect Delivery Details

Please make sure your delivery address is correct before placing your order. Manta Mart cannot be responsible for delays or failed deliveries caused by incorrect or incomplete address details provided at checkout.

If you notice an error in your delivery address after placing an order, please contact us as soon as possible at info@mantamart.co.uk.

Missing or Lost Parcels

If your order has not arrived within the expected delivery time, please first check your tracking details for the latest update.

If you still need help, contact us at info@mantamart.co.uk with your order number and delivery details. We will do our best to assist you and help resolve the issue.